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Tag Archives: learning & development

Measuring the ROI of L&D: what does success look like?

Before you commence any L&D initiatives in your workplace, it’s a good idea to think about what your overall goal is, and decide on what success would look like to your company. Being able to measure the ROI of L&D is incredibly important, and can ensure the continuing success of any L&D initiatives you put in place.   (more…)

Lack of soft skills is costing you business

In this digital age both businesses and individuals are increasingly forgetful about the power of good old-fashioned people skills.  

The fact of the matter is that all companies rely entirely on the people working within them, and that’s what determines their success. So, people skills really do matter, both internally and externally in business. Here are four key reasons why you need to think about people skills within your workforce.   (more…)

Reading is still the best way to learn

It is a truth universally acknowledged, that reading a book is one of the best ways to learn. However, digital innovations have brought with them new ways to absorb information and share knowledge, such as webinars, live courses and videos. So, is reading still the key way to learn new information, or could content such as video take over?   (more…)

Four ways the soft skills gap is affecting your business

The growing importance of soft skills in the workplace has been well documented. As recent generations have devoted more and more time and energy to the development of digital skills, we’ve seen a visible decline in the standard of soft skills. (more…)

Your learning strategy holds the key to improving your customer satisfaction

Whether during the sales process or afterwards, customers are happy and will feel positive towards your brand when they feel like they’ve been listened to, they understand the product, the services and related processes and any issues are dealt with quickly and effectively. (more…)

How to bridge the generation gap in the workplace

Much has been written about millennials in the workplace and the generation gap that exists in organisations between those that have grown up with digital technologies and those that haven’t. (more…)

Soft skills key to innovation

In a recent study West Monroe polled more than 600 HR and recruiting professionals about the importance of soft skills for hiring technology employees and 650 business professionals on how they work with their technology teams.  

The results highlight how soft skills are still often not being nurtured sufficiently amongst IT professionals, leading to suboptimal business performance.  (more…)

The soft skills gap: ignoring stats for 100 years

In 2016 a group of researchers from Harvard University, the Carnegie Foundation and Stanford Research Center extrapolated statistics from “A Study of Engineering Education”, authored by Charles Riborg Mann and published in 1918. 

They concluded that 85% of job success comes from having well-developed soft and people skills, and only 15% of job success comes from technical skills and knowledge, i.e. hard skills.  (more…)

From problem-based learning to coaching and mentoring: An overview of experiential learning models

Experiential learning is learning acquired through action and practice. We learn by interacting with others engaged in meaningful tasks. Here’s an overview of the main experiential learning models. (more…)

10 powerful quotes on soft skills

One of the reasons we started Bookboon so many years ago is because we truly believe that soft skills are at the core of any successful business and any successful career. And we’re more passionate than ever about the power that soft skills hold.  

Hence I love reading quotes from leading individuals in business, politics or media that iterate the importance of soft skills. Here are ten of my favourites.  (more…)